White Glove Service

Express Freight Management offers comprehensive and reliable white glove service solutions, connecting your business from the United States to key markets and vice versa. Whether you’re shipping fragile, high-value, or complex items, our expert team ensures your cargo reaches its destination safely, on time, and with the highest level of care. We leverage our extensive network to provide seamless, premium transport for businesses of all sizes.

Why Choose Us?

  • White Glove Experts: Our specialists have over 10 years of experience in the industry, guiding and serving 1000s of individual and corporate clients.
  • Full One-Stop White Glove Service: Our comprehensive service is designed for efficiency. This includes the entire chain from specialized packing and pickup to customs clearance, inside delivery, and full cargo insurance.
  • Accurate Quotations With No Hidden Costs: We take pride in providing accurate sea freight quotations that are straightforward and transparent, allowing you to budget effectively and make informed decisions.

Request For Logistics Assistance Now!

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  • Chat Icon Consult Our Specialist(s)
  • Delivery Icon Get Your Cargo Delivered

Free Quotation For Your Shipment

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One Stop Freight Solutions For Your Convenience

Reliable Shipping

RELIABLE SHIPPING

We offer a comprehensive range of customs brokerage services to expedite shipping!

Seamless Booking

SEAMLESS BOOKING

Freight made effortless. Just provide your cargo information and we will handle the rest!

24/7 Support

24/7 SUPPORT

Our dedicated team will be on hand to give you specialized advice, round the clock!

1 Stop Convenience

1-STOP CONVENIENCE

No more liaising with multiple parties. Engage us for fuss-free door-to-door delivery services!

OUR FULL RANGE OF WHITE GLOVE SERVICES INCLUDE

Inside Delivery

We offer true door-to-door services, going beyond the curbside to deliver items directly to the specific room or location of your choice, navigating any obstacles with care.

Scheduled Delivery

We offer precision and convenience through the ability to schedule deliveries for a specific date and time window that works best for you.

Specialized Handling

Meticulous care using custom crates, padding, and specialized transport with temperature control to ensure maximum protection for sensitive goods.

Customs Clearance

We provide a complete, hassle-free solution for international shipments, managing all brokerage, duties, and paperwork to ensure smooth transit across borders.

Cargo Insurance

We offer comprehensive insurance options to provide financial protection and peace of mind for your high-value and irreplaceable items.

Pre- and Post-Site Inspections

We ensure a flawless delivery by planning the route in advance and conducting a final inspection upon delivery to confirm perfect condition.

OUR WHITE GLOVE SERVICE COVERAGE

Express Freight Management provides extensive white glove services connecting major US hubs with destinations worldwide. We specialize in robust trade lanes and final-mile delivery for high-value goods. Whether importing or exporting, our network ensures your cargo reaches its destination efficiently.
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Who Is White Glove Service Suitable For?

This premium service is ideal for large, heavy, fragile, or complex shipments that are high-in-value.

HIGH-VALUE OR FRAGILE SHIPMENTS

This service is for businesses that need to transport items requiring special handling. With specialized equipment and insurance, it offers protection for valuable goods.

SHIPMENTS REQUIRING COMPLEX LOGISTICS

Businesses with items that need inside delivery, customs clearance, or scheduled appointments benefit from these services, which ensure a coordinated final-mile experience.

GLOBAL IMPORTERS/EXPORTERS

For businesses involved in international trade, our services provide extensive coverage, including all customs formalities, to enable efficient worldwide delivery.

Request For Logistics Assistance Now!

  • Email Icon Engage Us Over Email / WhatsApp
  • Chat Icon Consult Our Specialist(s)
  • Delivery Icon Get Your Cargo Delivered

Express Freight Management

Express Freight Management is your one-stop shipping solutions provider. With a global reach and a commitment to customer satisfaction, we ensure smooth and efficient shipping from start to finish.

Customs Clearance

Customer Satisfaction

We are committed to providing exceptional customer service and ensuring your complete satisfaction with our shipping solutions. Our dedicated team goes above and beyond to address your needs, resolve any issues promptly, and ensure a smooth shipping experience from start to finish.

Global Reach

Global Reach

By being located in one of the world’s busiest port-of-call with free-trade zone benefits, we have served a multitude of clients from around the world. To do so, we have partnered with many companies worldwide such as sea carriers like NVOCCs and VOCCs. This ensures that you get the most efficient routes at the most competitive prices.

Safety & Insurance

Personalized Experience

We understand that each of our clients needs is unique. Hence, you will be assigned a personal consultant who will assist you with all your shipping enquiries. The consultant will keep you up to date on the status of your shipments and ensure that your goods arrive at your destination safely and promptly.

FAQs About White Glove Service

What Is White Glove Service?

White glove is a premium shipping tier that bundles advanced logistical services to manage high-value or complex shipments from start to finish. It is not just transportation; it is a comprehensive management process.

Key components of this service include:

  • Specialized Handling: Your cargo is managed with custom packaging and specific equipment designed to ensure its protection.

  • Precision Scheduling: Deliveries are arranged for a specific, scheduled time window, providing predictability and convenience.

  • Inside Delivery: Unlike standard services, the delivery team brings the shipment inside your premises to a designated room or location.

  • Integrated International Logistics: For shipments crossing borders, the service includes management of all customs brokerage, duties, and paperwork.

  • Full Coverage: Shipments are protected by comprehensive cargo insurance, and the process is verified with pre- and post-delivery site inspections.

How Is White Glove Service Different From Standard Shipping?

The primary difference lies in the scope of responsibility and the level of service provided.

  • Standard Freight Delivery typically ends at the curb or loading dock. The driver’s responsibility is finished once the cargo is unloaded from the truck. The recipient must handle moving, unpacking, and installation.

  • White Glove Service is a complete final-mile solution. It moves beyond the curbside to include inside placement, can be scheduled to the hour, and incorporates critical administrative and security layers like customs clearance and insurance.

What Types Of Items Are Best Suited For White Glove Shipping?

This service is structured for shipments where the value and logistical needs justify a higher standard of care. You should consider this service for:

  • High-Value or Irreplaceable Items: Any cargo whose value necessitates the financial protection of comprehensive insurance.

  • Sensitive or Fragile Equipment: Items that require specialized handling, packaging, and transport to prevent damage.

  • International Shipments: Goods that must cross borders and require expert handling of customs clearance to avoid delays and complications.

  • Complex Deliveries: Shipments to locations that require pre-planning and inspection to ensure the delivery can be completed successfully.

Does White Glove Service Cover Both B2B/Commercial And Residential Deliveries?

Yes, the service framework is designed to accommodate both commercial and residential needs.

  • For Commercial Clients: The service is ideal for deploying valuable assets, such as medical equipment or technical machinery, where scheduled delivery and site inspections are critical for operational planning.

  • For Residential Customers: It is used for high-end furniture, art, or electronics where inside delivery, specialized handling, and insurance are necessary to protect the investment.